Small & Smart


+34 955 412 971

MANAGEMENT & PROCESSING.

MERSUS offers a complete solution for outsourcing the always difficult and thankless task of managing and processing warranty claims.
Thanks to this solution, our clients can optimize their resources by allocating them to those tasks that provide greater added value to their clients, and therefore to their business.

WARRANTY = PUZZLES

MERSUS WILL TRAIN YOUR STAFF SO THEY UNDERSTAND!

IT IS BETTER TO PREVENT THAN TO CURE.

INDICATE THE WEAK SPOTS IN YOUR WARRANTY MANAGEMENT & SUBMISSION AND PREVENT AND MANAGE YOUR RISKS AND OPPORTUNITES IN VIEW OF WARRANTY AUDITS AND OTHER MANUFACTURER CONTROL SYSTEMS.
Preventive audits:

The MERSUS warranty specialists detect your vulnerabilities, indicating how they can keep them under control. In many cases, in addition, MERSUS specialists will be able to give you a rough idea of the potential cost that a manufacturer's warranty audit could entail at your dealership.

On-site or remote support in manufacturer audits:

Before, during and after these intense experiences you can count on the support and advice of our specialists.

MERSUS FORMARÁ A SU PERSONAL PARA QUE LO ENTIENDA

TRAINING.

Is adaptation to digitization an added nightmare in complex warranty processes?
Does your service personnel misunderstand the manufacturer's warranty requirements?
Do you want to stop having problems with Warranty Management & Submission, but you are not clear about the training needs of your staff or how to carry them out?

MERSUS can help you get your after-sales staff to understand the manufacturer's regulations and requirements, know how to manage them, and most importantly, lose the fear of these types of repairs so that they are treated as one more area of the business in favor of your company.

WHY NOT START YOUR
PROJECT TOGETHER TODAY?